"I really enjoy your program a lot and it has helped me tremendously so far. I love the on-line features and references, but also enjoy the Participant Workbook a lot and it came handy so many times already, actually I use it as a reference almost every day. Great Job everybody."
Christian Buchsteiner
QA Engineer/Lean Design Specialist
Oregon Medical Laboratories (OML)
“I searched for suitable training in Lean Thinking for
several months. I needed a program that provided adequate exposure to
the theory and tools of Lean management. The ability to engage in a
sustained learning project was most important for me.
The Lean Healthcare Certification course
handbook and materials provided links to other materials of value. The
availability of mentoring via email provided the consultation to
implement a Lean project. We anticipate that the improvements we
implemented using Lean Healthcare Services tools and mentoring will
result in an improved efficiency of our local VA Mental Health Clinic
by as much as 30%.
The Lean Healthcare Certification program
has provided me with the tools and experience to continue the pursuit
of excellence. I have recommended this program to others interested in
a practical, sustained, and excellent exposure to Lean Healthcare
management”
Jeffrey Clothier, M.D.
Associate Professor,
Department of Psychiatry.
University of Arkansas for Medical Science,
USA
“I conducted a lot of research
before embarking on the journey of becoming Lean Certified. The
selection of offerings came down to a US university and Lean Healthcare
Services. The university offering was a certificate-based program that
focused on the concepts of Lean but only through a manufacturing
perspective. I chose Lean Healthcare Services because they offered a
certification in Lean and focused on healthcare examples and
perspectives. I also really liked the ability that it gave me to ask
questions to the mentors, which I found are located all over the world.
What a way to find out what others are doing, without taking one step
away from your computer! I have completed all of the modules and
through the experience, have gathered ideas, forms, best practices, new
friends, and networking and, even better, a sincere appreciation for
what Lean can do for healthcare."
Kelley Williamson BFA,
Manager of Training and Development,
University of Colorado Hospital,
USA
“The content of the program is
very well presented and is very relevant to my area of work. It enables
me to focus on 'real' projects as it is health-oriented, whereas up
until now Lean was very much centered around manufacturing
processes”
Barbara Kelly,
Inventory and Systems Development Officer,
Regional Materials Management Service,
Health Service Executive (HSE) - Dublin North East,
Ireland
"We have used Lean Healthcare Services to
streamline our claims processes. Their core strengths include extensive
experience of working in the healthcare sector coupled with their
ability to apply Lean tools and techniques to multiple business
processes. I highly recommend their practical, hands-on approach."
Barry Kearns,
Quality Assurance Manager - Claims
Division,
Voluntary Health Insurance (Vhi)
Healthcare,
Ireland
"We have found the Lean techniques as
practiced by Leading Edge (Lean Healthcare Services) consultants an
excellent way to disassemble, challenge, and rebuild the complex
processes involved in the collection of blood and platelets from
voluntary donors. We believe the changes being introduced will enhance
the donor experience, reduce donor waiting times, while providing a
more fulfilling and rewarding work environment for employees”
Paddy Bowler,
Director of Operations,
Irish Blood Transfusion Service
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