| Kaizen
is a philosophy focused on problem solving to achieve gradual, orderly,
and continuous improvement throughout all the elements of a process. It
is based on analyzing a process or system with a view to developing an
understanding of how it works, and working out how it can be
continually improved. Kaizen activities are aimed at adding value to
every operating step in a process, and eliminating any wasteful or
non-value-added elements.
A Kaizen Event is a carefully planned, well
structured team-based activity focused on solving problems in a
process. The Event should be customer-driven, in that the improvements
that it initiates and implements are aimed at getting a product or
service of the highest quality to a customer in the least amount of
time.
The Event is based on a Plan, Do, Check, Act
approach to problem solving and achieving continuous improvement.
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